Effective: January 1, 2020
Effective: January 1, 2020
Effective: November 11, 2023
We may ask that you provide personal information at various times and locations throughout the Services to provide you with the best possible experience that Skybound has to offer. The following are categories of sources from which information may be collected:
We may enrich the personal information you provide to us with other information that we validly obtain from public sources or we have reasonable basis to believe is lawfully available to the general public, either through widely distributed media, or by you .
In addition to the above categories, you may otherwise choose to provide us with additional pieces of personal information, such as when you create an account, fill in a form, or submit an application for employment.
Generally, your personal information will be used to provide you Services in connection with the performance and fulfillment of the contract we have with you, including to contact you in relation to an order you have placed, for marketing, in order to improve the Services, and other legitimate business interests. The types of purposes for which we may use your information include:
By entering your phone number in our checkout SMS opt-in, subscribing via our subscription form or via our text-to-join keyword, you agree that by signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from Skybound Entertainment at the cell number used when signing up. You also acknowledge that consent is not a condition for any purchase made on our site.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
Generally, we share personal information about you to third parties who are our service providers and assist us in providing the Services you have requested, or otherwise pursuant to your consent or expressed preferences.
We may share your personal information with the following entities:
If you are interested in becoming Skybound stakeholder and engaging with the Skybound community, we may share your personal information with the following third-party partners, consistent with your direction and/or the context in which you provide the personal information:
Most web browsers automatically accept cookies, but please note that you may at any point in time change your browser settings to stop receiving new cookies or request to be asked at each time whether you wish a cookie to be installed onto your hard drive. If you decline or delete cookies, some parts of the Services may no longer work properly.
Web Beacons: We may use web beacons (or clear GIFs) on our Site or include them in the email messages we send you. Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page or in an email message for the purpose of transferring data. We use web beacons for many purposes, including site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization. Information gathered through web beacons may be linked to your personal information.
IP Addresses: Skybound may also keep track of Internet Protocol (IP) addresses to troubleshoot technical concerns and to maintain website safety and security. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.
Log Files: Skybound may collect information in the form of logs; that is, files that record website activity and gather statistics about users’ browsing or app use habits. These entries are generated anonymously, and help us determine (among other things) how many and how often users have visited our Site or used the Services, which pages you have visited, and other similar data (i.e., navigational data). We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the Services we provide you.
Device Information: We collect device-specific information, such as the hardware model and operating system on your mobile device, desktop or laptop computer. We may associate your device identifiers or phone number with your Services account.
Session Cookies: Skybound and third-party partners utilize tracking technologies to collect and record your activities and movements across the Services throughout your browsing session and across different time sessions including to track button clicks such as interactions with pop-in campaigns, mouse movements, scrolling, resizing, touches, keystrokes, data entered, device information and orientation, browser visual elements, and screen size (“Session Data”), for purposes of our own internal analytics and improving the Services. Such tracking may include recorded sessions, which we may play back for these purposes. We may share Session Data with our third-party analytics or service providers, which may change from time-to-time, for these purposes, who will use the Session Data solely on our behalf and for our benefit. Please review how you consent to the collection, use, and sharing of Session Data within our Terms and Conditions.
Google Analytics: Some of the tools we use include Google Analytics and AdWords. To learn more about how Google uses data, please visit https://policies.google.com/privacy/partners. For opt-out options specific to Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.
We automatically track and collect the following categories of information when you visit our Site and may do so when you use our other Services: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; (4) web beacons; and (5) types of web browsers used to access the Site (collectively “Traffic Data”). Traffic Data is helpful for marketing purposes or for improving your experience using the Services. Traffic Data can also provide us information about your use of the Services so that we or our third-party vendors can provide advertising about products and services tailored to your interests. These third-party ad servers or ad networks use technology to the advertisements and links that appear on the Site (and some Services) sent directly to your browser.
Some of these third-party companies may be participants in the Digital Advertising Alliance (“DAA”). The DAA offers a choice mechanism with respect to certain types of data collection and use. Visit www.aboutads.info to exercise choice with respect to participants of the DAA. If you would like to opt out from having the behavioral-based advertising companies with whom we have a relationship use your personal information for advertising purposes, you can also do so by visiting the Network Advertising Initiative. If you change computers, devices, or browsers, use multiple computers, devices, or browsers, or delete your cookies, you may need to repeat this process for each computer, device, or browser.
Depending on your jurisdiction, applicable law may entitle you to certain rights and choices as it pertains to your personal information, including the right:
If you are a resident of the EEA (or as otherwise required by law), you may have additional or similar rights in connection with the personal information you provide us with, including the right:
Before Skybound is able to process your request, we may ask you to verify your identity and/or provide other details to help us respond to your request, consistent with applicable law. If you are an authorized agent or parent/guardian making a request on behalf of a consumer or your child under applicable law, we may require and request additional information to verify that you are authorized to make that request.
Generally, you may exercise these rights free of charge unless the request is unfounded, excessive, or otherwise unreasonable, for instance, because it is repetitive. In some situations, we may refuse to act or may impose limitations on your rights, as permitted by law. Where we deny your request in whole or in part, we will endeavor to inform you of the denial, provide an explanation of our actions, and the reason(s) for the denial.
We will not restrict or deny you access to our Sites or Services because of choices and requests you make in connection with your personal information. In all cases, you have a right to file a complaint with us or the appropriate regulator if you are not satisfied with any action that we take in connection with the exercise of your rights.
For the purposes of this California Privacy Notice, except where a different definition is noted, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. It may apply to collection of information online or offline. Personal information does not include publicly available information. information that has been de-identified or aggregated, or other information subject to certain federal and state regulation. For purposes of this section, “publicly available information” includes: information is made available from federal, state, or local government records information that a business has a reasonable basis to believe is lawfully available to the general public, either through widely distributed media, or by the consumer and information that is made available by a person to whom the consumer has disclosed the information if the consumer has not restricted the information to a specific audience.
COLLECTION OF PERSONAL INFORMATION
We may have collected the following categories of personal information about you over the past twelve (12) months:
Sensitive personal information. When we administer the creation of accounts on our Sites, we collect account usernames and password, which is personal information that constitutes “sensitive personal information” under California law.
Please note that because of the overlapping nature of certain of the categories of personal information identified above, which are required by state law, some of the personal information we collect may be reasonably classified under multiple categories.
California residents about whom we have collected personal information have the right to submit the following requests:
How to submit a request. You may exercise any of the rights described in this section in any of the following ways:
If you are a visually impaired individual, an individual with another disability, or an individual seeking support in another language, you may access this Policy by emailing us at email@example.com.
Please note that we may require you to provide appropriate documentation to support your correction request, which we will use only for purposes of actioning your request. Any request you submit to us is subject to an identification and residency verification process (“Verifiable Consumer Request”) as permitted by the CCPA. We will not fulfill your request unless you have provided sufficient information that enables us to reasonably verify that you are the consumer about whom we collected the personal information on. In order to verify you, you must provide us with your first and last name, email address, and street address. These rights are also subject to various exclusions and exceptions under applicable laws.
We will respond to your request within forty-five (45) days after receipt of a Verifiable Consumer Request for a period covering twelve (12) months and for no more than twice in a twelve-month period. We reserve the right to extend the response time by an additional forty-five (45) days when reasonably necessary and provided consumer notification of the extension is made within the first forty-five (45) days.
Authorized agents. You may also designate an authorized agent, in writing or through a power of attorney, to request to exercise the above rights on your behalf. If you designate an authorized agent to exercise your various rights under the CCPA, we may require that you provide your authorized agent with written permission to exercise your various rights and to verify your own identity with us. If your authorized agent does not submit proof that they have been authorized by you to submit verified requests, we reserve the right to deny such a request that we have received and will explain to your authorized agent why we have denied such request.
The authorized agent may submit a request to exercise these rights by emailing the letter of authorization or power of attorney to firstname.lastname@example.org.
Household data. We currently do not collect personal information at the household level. If we receive a privacy rights request submitted by all members of a household, we will individually respond to each request. We will not be able to comply with any request by a member of a household under the age of 13, as we do not collect personal information from any person under the age of 13.
We do “sell”/”share” personal information for purposes of cross-context behavioral advertising, as those terms are defined by the CCPA. Review our “Notice of Right to Opt-Out” below for more detail about this activity and your rights to opt-out of it.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We “sell”/“share” a limited set personal information with third parties as those terms are defined by the CCPA, including to participate in behavioral advertising networks. This includes information we collected through all of the Services, including our offline stores. If you wish to opt-out of the “sale” / “sharing” of the limited personal information that is gathered when you visit the Services for purposes of cross-context behavioral advertising please email email@example.com.
We disclose some personal information to third parties for their own purposes, and you may opt-out of any disclosures of non-identifiable personal information. California residents have the right to request information regarding such practices under California’s “Shine the Light” Law, please contact us using the information provided in the Contact Us section. You must include your full name, email address and postal address in your email or mail request so that we may verify your California residence and respond. “Personal information” under this California law means any information that identified, described, or was able to be associated with an individual at the time of disclosure.
We may offer discounts on products and services – including those offered by us, our affiliates, and third-party business partners – by joining the Skybound Insiders program, our email subscription lists, sweepstakes, and participating in other promotions. The availability of these promotions to you at any given time will vary. If and when we offer such programs, we may ask for your personal information as a prerequisite to your participation in the program.
The programs that may be available to you are:
We value and respect your privacy. Skybound has reasonable and appropriate technical and organizational measures in place designed to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You should keep in mind, however, that no internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from the Services may not be secure, and you should, therefore, take special care in deciding what information you send to us via e-mail. Where you use passwords, ID numbers, or other special access features on this Site or other Services, it is your responsibility to safeguard them. If you have any questions about the security of personal information or the Services, you can email us at firstname.lastname@example.org.
All personal information is protected within Skybound’s secure infrastructure and transfers of data are encrypted including between the users and the Site using Secure Socket Layer (SSL) technology. These security measures are implemented by us and the vendors to whom we provide personal information, in accordance with industry standards to protect the security of your personal information both online and offline.
If you are a resident of the European Economic Area (“EEA”), we may transfer your personal information to countries that have not been found by the European Commission to provide adequate protection for your personal information, including the United States. For any such transfers, Skybound takes necessary measures to ensure that your personal information receives an adequate level of protection. By using the Services, you give your consent to the transfer of your personal information outside of the EEA. If you do not wish for your personal information to be transferred outside of the EEA, you should not share your personal information using the Services.
We will not retain any personal information we collect from you for longer than is reasonably necessary for the disclosed purpose of using such information. Our determination of precise retention periods will be based on (i) the length of time we have an ongoing relationship with you; (ii) whether there is a legal obligation to which we are subject; and (iii) whether retention is advisable in light of our legal position, including regard to applicable statutes of limitations, litigation or regulatory investigations.